Privacy Policy • Care Dementia Tracker

1

Information We Collect

Account & Caregiver Information

When you create an account, we collect your name and email address. Passwords are handled by Firebase Authentication and are not visible to Care Dementia Tracker or its care-team members.

Patient & Care Data (What You Enter)

You (and your invited care team) voluntarily provide information about the person living with dementia, including:

Daily routines, medication reminders, meal times, and activities
Behavior logs (pacing, agitation, sunsetting, etc.) and interventions
Health notes, mood, sleep quality, and basic vitals you choose to track
Task completion records and caregiver handoff notes

This is sensitive health-related information. We only collect what you choose to enter.

Location Sharing

When a person receiving care joins with a care-group code and chooses to enable location sharing after the in-app disclosure, the app collects precise or approximate location data, accuracy, and timestamps to share their location with authenticated caregivers in that private care group. Low-power updates may continue while the app is closed or not in use. If a caregiver requests Emergency Locate, the app temporarily requests more precise updates. The patient can decline, pause, or later re-enable location sharing. Location is not used for advertising or cross-app tracking, and Emergency Locate does not contact emergency services.

Photos, Audio & Other Care Content

You may choose to attach pill or incident photos, voice memos, dictated notes, and other care-team content. Selected media is stored with the private care group and is visible only to authenticated group members. Camera, photo-library, and microphone access occurs only after device permission.

Authentication & Security Data

Firebase assigns account identifiers and app-integrity tokens needed to sign users in, protect the service from abuse, and securely synchronize care-group data. We do not use advertising identifiers or sell this information.

Optional App Analytics

If you enable analytics in the app, Firebase Analytics receives basic product-interaction events such as sign-in method, care-group joining, and the start of a subscription checkout. Analytics never includes care notes, health details, invite codes, or location. Analytics is off until you enable it and can be turned off again in the app.

2

How We Use Your Information

We use the information only to deliver and improve the Care Dementia Tracker experience:

check_circle Assign and track daily tasks so caregivers can keep patients on routine
check_circle Log behaviors and generate insights for better care coordination
check_circle Enable seamless handoffs between family and professional caregivers
check_circle Send helpful reminders and notifications you control
check_circle Share an opted-in care recipient’s location with their private care team
check_circle Allow PDF exports of care history for doctor visits
check_circle Provide customer support and improve the app

3

How We Share Information

With Your Care Team

When you invite family members or professional caregivers (Premium feature), they can view and contribute to the shared patient timeline and records. You control who has access.

We never sell care data, location, or patient information. We use Firebase and Google Cloud for authentication, database and media storage, security, and synchronization; Apple and Google process app-store purchases; and OpenStreetMap provides attributed map tiles. These providers process data only as needed to deliver their services.

4

Data Security

We use encrypted network connections, Firebase security rules, authenticated care-group access, app-integrity checks, and secured Google Cloud infrastructure. While no system is 100% impenetrable, we take your family’s data seriously and continuously improve our protections.

5

Data Retention & Deletion

We maintain strict compliance regarding how long we store and retain your family’s user data and health-related records:

Active Storage & Retention Period

We store and retain account profiles, caregiver details, and patient care logs for as long as your account remains active. This allows your care coordination timelines to stay fully synced and accessible to your team.

Immediate Manual Log Deletion

If you or an authorized care team member deletes an individual routine task, behavior log entry, vital record, photo, audio note, or other supported item inside the app, the app removes that item from the live care-group records and associated cloud storage.

Full Account Deletion Purge Window

In-app account deletion begins immediately. A care-group owner’s deletion removes the owner account, the shared care group, tasks, logs, location history, media, invitations, and team access. A caregiver’s deletion removes that account, membership, location record, authored care entries and uploaded media; patient-owned care records that must remain for the other caregivers are stripped of the deleted caregiver’s identity. Deleting a patient-device account removes its anonymous account, membership, and shared location record. Requests sent to [email protected] are completed within 30 days. If legal retention is required, we will explain what must remain and why.

Subscriptions

Deleting an app account does not automatically cancel an Apple App Store or Google Play subscription. The app warns subscribers and provides access to Apple subscription management before deletion while still allowing immediate account deletion.

shield

Important: What This App Is — And What It Is Not

Please read this section carefully.

Care Dementia Tracker is a productivity and coordination tool.

It is designed solely to help caregivers keep dementia patients on task with daily routines, medication reminders, meals, activities, and smooth handoffs between care team members.

This App is NOT:

cancel A medical device or clinical monitoring system
cancel A substitute for professional medical care, nursing, or physician supervision
cancel A guarantee that tasks will be completed or that the patient will be safe
cancel An emergency service or replacement for calling 911 or local emergency services; Emergency Locate only shares device location with the private care team

Release of Liability & Full Absolution

By using Care Dementia Tracker, you (and every member of your care team) acknowledge and agree that:

RivetSoft - Care Dementia Tracker, its owners, employees, and affiliates are fully absolved and released from any and all liability for any harm, injury, illness, death, emotional distress, or loss related to the patient, including but not limited to:

Any action or inaction taken based on reminders, logs, or information in the app
Failure of a caregiver to complete a routine task
Accuracy or completeness of user-entered data
Any medical decision made by family members or medical professionals
Any outcome whatsoever concerning the patient’s health or safety

All care decisions remain the sole responsibility of licensed caregivers, family members, and qualified medical professionals. This app is an organizational aid only.

7

Your Rights & Choices

You can edit or delete most information directly in the app, pause patient location sharing, turn notifications or analytics on or off, and delete caregiver, owner, or patient-device accounts from the applicable account screen. You may also request data access, correction, or deletion by emailing [email protected]. We will respond within a reasonable time and complete supported deletion requests within 30 days.

Questions about your privacy?

We’re here to help. Reach out anytime.

mail [email protected]

We typically respond within 1–2 business days.